Category Archives: Safety

Are Open Houses in central Ohio going the way of the dinosaur?

Elaine Reese, Real Living HER Realtor OpenHouse signHave you noticed fewer and fewer Sunday Open House signs in Delaware County in recent months? I don’t seem to see as many as I used to a few years ago. This Sunday, Real Living HER was holding a “SUPER SUNDAY” ad campaign. Generally, that causes many HER agents to sign up their sellers for an open house to appear in the full page office ad.

I decided to check to see if it was my imagination or “for real” that fewer open houses were being scheduled. I checked the Real Living Open House search page for several different suburbs. Guess what! It wasn’t my imagination.

For Galena and Lewis Center there were NO scheduled open houses. Delaware and Sunbury each had ONE open house scheduled. For Powell, only 5 open houses were scheduled. That’s a total of only 7 homes in southern Delaware County! Amazing!

Franklin County suburbs are still doing open houses, but I’ll bet it’s fewer than in the past: Hilliard – 15 homes, Dublin – 12 homes, Westerville – 8 homes, Upper Arlington – 8 homes, Worthington – 3 homes, Clintonville – 2 homes, and New Albany – 2 homes. That’s a total of 50 homes for these 7 suburbs. Quite a difference from Delaware County.

Why are fewer Open Houses being held now?

There may be several factors coming in to play. While I’m only surmising here, I suspect technology and security are strong contributors. Current market dynamics may also be a factor.

TECHNOLOGY

With most Internet sites allowing us to post up to 25 photos, sellers are beginning to tell their listing agent that a buyer can view the home online and if interested, set up a showing with their (buyer) agent. This ensures the seller that only legitimate, pre-approved buyers are walking through their home. Numerous agents have stopped doing open houses for this reason. We used to be able to only put 6 photos online so it was much more important for the buyer to see the home in person and hopefully, fall in love with it.

SECURITY

Security concerns not only for the seller’s possessions but also for the agent, have become more prevalent. We have no way of knowing anything about the people walking through the front door. They can be a sweet couple or they could be a thieving tag team or a serial rapist. Our MLS system advises us with crime alerts and that’s why we take safety classes. Vacant homes are especially risky because “bad people” know that no seller will be returning home at the close of the open house. Agents and sellers alike may feel that the chance that the home will actually sell as a result of an open house is too small considering the risks associated with it.

MARKET DYNAMICS

First of all, for any given home, there are simply fewer buyers which can equal fewer open house guests (if any) which equals a waste of an agent’s time and needless hassle for the seller. Sometimes the guests have their current home on the market and are out looking while their own home is held open, but until their current home goes into contract, they really can’t act on buying a new home. In past years, these people could put a “contingent-escape” offer on a home and stand a pretty decent chance of having their current home sell in rather short order. Not so anymore. We’re seeing very few CE offers being accepted by sellers. Another type of guest are those people who are simply curious or “thinking” about putting their home on the market. They aren’t yet a serious buyer because they don’t yet have their current home on the market. So of all the guests that might visit the open house, very few are in a position to actually buy it, and those buyers can easily set up with their agent to view it through normal showing procedures.

I have always enjoyed doing open houses and have had my listings sell as a result of the open house. I like chatting with people (no surprise there :-) ) and hearing their perceptions/comments about the home. That’s always helpful information to give to a seller. However, since I take LOTS of photos and they’re available on MANY Internet sites, I’m beginning to question whether the security issues for my sellers is worth the risk.

If you have a different opinion or want to provide further insight, please feel free to leave your comment. What’s YOUR opinion on the value to sellers of holding open houses?

EDITED: To make sure this wasn’t just a Real Living HER occurrence, I also checked Coldwell Banker KT open houses from their web site. For the same 12 suburbs, only 18 open houses were scheduled. So it appears CBKT agents are also pulling back on doing open houses.

Copyright © 2009. Elaine Reese, Real Living HER. Reproduction of any portion of this blog post or the images is prohibited by the Digital Millennium Copyright Act. If this post is being viewed on any site other than www.ReesesPiecesOfRealEstate.com then the material has been stolen without permission. Violators will be reported.

Is your safety being compromized by Zillow?

Real estate agents who blog have been all abuzz today regarding a new I-Phone app from Zillow. The app allows someone driving through a neighborhood to gain detailed info on each home they are near … whether it is for sale or not. Some agents think this is a pretty cool app.

The home’s info is coming from public auditor’s site, so it’s available via a computer anyway. However, having it on an I-Phone really makes the info more immediate. Zillow will be promoting it as a benefit to buyers to learn what a home most recently sold for, what price the home is listed for (if for sale) the number of bedrooms, interior photos if it is for sale, with a phone number to call for the listing agent or the seller if they’re selling it themselves. Of course, the grossly inaccurate Zestimate will be shown as well.

Last June I wrote about Google’s Street View where cars with cameras drove streets taking a driving tour of the neighborhood. Zillow is taking that a step further with even more details on each home.

While this might be handy for legitimate buyers, I wonder if we, as regular homeowners, aren’t losing too much of our privacy. As we know, these things tend to be quickly picked up by “unsavory” characters.

How do you feel about having someone with an I-Phone sitting in a car outside your home pulling up the details of your home? What if your home is for sale … do you want them to be able to see your room arrangement, furniture, electronics, or where the kids’ rooms are?

This scares me. Does it bother you as well?

Copyright © 2009. Elaine Reese, Real Living HER. Reproduction of any portion of this blog post or the images is prohibited by the Digital Millennium Copyright Act. If this post is being viewed on any site other than www.ReesesPiecesOfRealEstate.com then the material has been stolen without permission. Violators will be reported.

Don’t be “stiffed” by your favorite store, web site or builder

The media has been cautioning us regarding the popular use of retail gift cards for holiday presents. If the retail store should happen to close, the gift card can be worthless and the money wasted.

I had something similar happen two years ago when I purchased my Sony Vaio laptop at CompUSA. While I’m one who never purchases a store warranty, I decided to make an exception since the warranty would not only cover the hard drive but also any repair done by the store. Two months after my purchase, CompUSA closed its doors, and took several hundred of MY dollars with it.

In a CBR Board meeting yesterday, we were discussing using online data storage sites where we can back-up hard drives or store other important documents. I’ve read other blogs where real estate agents have touted the benefits of doing this. It doesn’t sound like a good idea to me, but then I like to keep my “stuff” close at hand. What if those dot.com web sites go bankrupt? What will happen to all those private files? I think I’ll continue to keep my back-up files in a securer place and not store them online.

Today I read The Phoenix Real Estate Guy’s post about a bankrupt builder leaving behind, in the model home, the private papers of previous buyers in the development. These papers included Social Security numbers in addition to other private data that is typically provided when purchasing a home. Think what could have happened to those unsuspecting buyers, had thieves broken into the model home!

With the increased frequency of companies going under, we obviously need to be much more careful about our purchases that yield a future benefit or have our private data in their files. Once the doors close, it’s too late!

I sure hope that all those City Barbeque gift cards I just purchased will at least be good through the holidays. Naw … I’m not worried … the food is just too good … I’m not worried about THEM closing!

Copyright © 2008. Reproduction of any portion of this blog post or the images is prohibited by the Digital Millennium Copyright Act. If this post is being viewed on any site other than www.ReesesPiecesOfRealEstate.com then the material has been stolen without permission. Violators will be reported.

Who holds the keys to your castle?

This is for those sellers who have moved to their new location – in another city or state – and left behind a vacant home that is for sale. Of course, the home will have some type of lockbox on the front door so real estate agents can show it.

What sellers may not consider are the key(s) they’ve given to others, perhaps a trusted neighbor or friend. When deciding who to give a key to, please consider this story of what happened to one of my sellers a few years ago.

My client was to leave on Saturday, over Memorial Day weekend, to drive to his new state. He asked me to stop by on Friday to give my stamp of approval that his home was cleaned, ready for the closing that was to occur on Tuesday after the holiday. I gave it my blessing and he was so proud of the great job he had done. We were all set to close … or so we thought.

The buyers, who were moving in from another city, had scheduled to do their walk-thru at 9:00am Tuesday morning, then they would go to the title company to close.

Around 9:15, I received a call from the buyer’s agent, screaming at me about what a mess the hometeens was. It took several minutes for me to get a word in, but I managed to tell her I would come right over. Here’s what I saw:

  • Plastic cups in EVERY room. Some were still filled with Orange Crush soda. Some had been used as ash trays, using the soda to extinguish the cigarettes. (thank goodness they didn’t set fire to the home!) Some cups were tipped over, spilling the orange soda on the white carpet. Several rooms had large orange spots on the carpet, including the stairs.
  • The whirlpool tub had soap scum lining the sides.
  • A window screen had been removed from a bedroom window and was laying, bent, on the floor.
  • The kitchen counters had multiple microwave entree trays, with crumbs all around.

I was shocked because I hadn’t a clue as to what had happened between Friday to Tuesday. My client was a very nice, soon-to-be-retired gentleman, and definitely not the type to purposely do something like this. I tried to call him, but was unable to reach his cell phone.

Fortunately, a neighbor saw the flurry of activity at the home, and came to tell me that he had seen the neighbor’s teen daughter going in and out of the home over the holiday. He also saw some boys sneaking in as well. AHAH!!!! It seems my client had told that neighbor what the garage door code was so she could put his trash out on Tuesday. The post-it note with the code, was stuck on their fridge. The daughter saw an opportunity to have a holiday party!

I called the police to report the break-in and vandalism so my client could make a claim on his homeowner’s insurance. He was able to get reimbursement for the new carpet that was required when the carpet cleaners couldn’t remove the orange stains. The police took the girl, and later her friends, to juvy and they were charged with the crimes. I heard they had to spend some time in juvy-jail.

So, sellers think about this story when you decide you can trust your neighbor to “watch” your home. You may be able to trust the parents … but perhaps not their kids … especially when hormones are involved.

Oh, yes … we DID close later that afternnon … just had to hold back some funds in escrow for the new carpet.

Read these related posts:

Copyright © 2008. Reproduction of any portion of this blog post or the images is prohibited by the Digital Millennium Copyright Act. If this post is being viewed on any site other than www.ReesesPiecesOfRealEstate.com then the material has been stolen without permission. Violators will be reported.

Delaware County residents get CodeRED Reverse 911

Last summer, Delaware County called residents to notify us of a tornado warning, as part of their CodeRED® Reverse 911 warning system. I don’t recall getting such a call when Hurricane Ike’s winds came through, of course, those winds lasted for six hours and damage just kept building up and up.

The CodeRED® system is programmed to call phone numbers that are currently in the phone directory system. It can call up to 60,000 lines per hour. It can also be programmed to just call only those homes that might be in a tornado’s path. It will also be utilized if there is a hazardous material spill, or some other major emergency.

In a Delaware General Health District newsletter that we just received, we can now go to their web site to sign up for calls to be delivered to alternate phone numbers, such as our cell phones. When a call is determined to be needed per our home address, the system will automatically call BOTH numbers.

If you’ve changed phone numbers, don’t have a land line, or want your cell phone called as well, it might be a good idea to make sure your info is correct. Sign up on their web site at www.co.delaware.oh.us. I did it and it was very simple. Well worth the peace of mind.

Copyright © 2008. Reproduction of any portion of this blog post or the images is prohibited by the Digital Millennium Copyright Act. If this post is being viewed on any site other than www.ReesesPiecesOfRealEstate.com then the material has been stolen without permission. Violators will be reported.

Home Buyers … have your locks rekeyed.

I’m still helping the clients prepare their home for sale that I mentioned in an earlier post. We’ll be needing to have some people get into the home to paint, install new carpet and eventually the maid service. None of these type of companies have the special electronic key system that real estate agents use, so for a few days, I will use another type of lockbox just for these contractors. Once their work is done, I’ll remove that less secure box and replace it with the electronic lock box.

This “key” issue is pretty common when people are selling their homes. Agents make multiple keys in case another agent walks away with one in their pocket after a showing. Sometimes locks are difficult to open and a key breaks. Once, I had one slip from my fingers and drop down through an opening under a porch. OOPS! So, having multiple keys in our files can be critical when the sellers have already moved elsewhere. The remaining keys are given to the buyer at closing.

Even so, this should be a reminder to buyers that one of the first things they should do after moving into a new home is to call a locksmith to have the home rekeyed. You don’t need to buy all new door knobs to achieve this. The locksmith will simply change the tumblers in the cylinders and PRESTO … a brand new key is required. The locksmith can make all the locksets the same, so that one key will open all your doors. That is a REAL convenience. Just tell the locksmith that you want the locks “keyed alike”.

The cost to rekey is relatively inexpensive and much less expensive with far less hassle than replacing knobs or locksets. The peace of mind you’ll have will be “PRICELESS”.

Copyright © 2008. Reproduction of any portion of this blog post or the images is prohibited by the Digital Millennium Copyright Act. If this post is being viewed on any site other than www.ReesesPiecesOfRealEstate.com then the material has been stolen without permission. Violators will be reported.